If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order and a free return label.
You should expect to receive your store credit within 24 hours of receiving your return. You may use your store credit on this website and our sister websites www.babywit.com and www.portlandinstitches.com.
We only offer exchanges for returns as each item is sewn to order.
We currently only ship to customers in the United States. We ship using USPS.
When you place an order we may reach out to you to clarify any customizations you might request. From the day you order to the day you receive it in the mail (if you live in the states) is between 2-3 weeks.